Offshift

Client messages you can copy

Library

Check-in after a repair

The job already ended. Days later, you’re asking whether it held — not whether you locked the door on the way out.

Name the repair. Ask if it’s still good, or if it came back.

Did the leak stay dry

A few days later. Yes or no is enough.

Hi Jordan — checking in on the leak we patched last week. Still dry, or did it come back?

Is it still working

Hinge, latch, a thing that can fail after you leave.

It’s been a few days since the hinge repair. Is the door still closing, or should I come look?

A photo is enough

You’re not booking a visit unless they say it failed.

Quick check: the grout we redid — has it held, or is it cracking again? A photo is enough if something looks off.