Before you open a can
Finish choice. You wait.
Before I open a can: do you want the trim eggshell or semi-gloss? I won’t start until you pick.
Need a color or material choice
You’re on site or about to start, and you won’t guess. This is a decision, not a shopping list of what they should buy.
Name the two options, or ask them to point at a sample.
Samples are out
They can see both. You need a word, not a maybe.
Hi Alex — I left two samples on the porch. Text me which tile you want and I’ll set it. I don’t want to guess.
A photo of the chip
They’re not home. You still need a call.
I need a color call before I prime. Send a photo of the chip or say “go with the darker one.”