Offshift

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Final bill vs the estimate

The number changed. Say why in one or two lines, then send the new total. Don’t hide it.

Put in the real estimate, final, and what drove the change.

A little under

Good news — you came in lower.

Hi Jordan — final invoice is $180 (estimate was $210). Materials came in under what I quoted. Invoice is attached.

A little over

Use when you found more work and already told them.

Hi Alex — final is $320. Estimate was $275; the extra was the damaged trim we talked about on-site. Invoice attached — happy to walk through the line items.

Same number

Close the loop when nothing moved.

Quick note: final invoice matches the $240 estimate. No surprises. It’s attached whenever you’re ready.