Spare is gone
You won’t hunt under the mat.
Got it — the spare is gone. I won’t try the old hiding spot. Leave a new key or meet me at the door next time.
Lost key or lockbox (they lost it)
They lost the spare or the box. You’re not asking for a gate code in advance. You’re changing how you’ll get in next time because the old way is gone.
Don’t try the old hiding spot. Wait for a new key or a person at the door.
Lockbox changed
The old code is dead. You need the new one before the visit.
Hi Alex — if the lockbox code changed because the key is missing, send the new one before Thursday. I can’t get in with the old setup.
Time it to when they’re home
No hidden key until they replace it.
I’ll skip using a hidden key until you replace it. Text me when you’re home and I’ll time the visit to that.