The van
Parking, not the job quality.
Hi Jordan — a neighbor asked about the van in the driveway. I’ll park on the street next time unless you want me closer.
Client messages you can copy
Someone else complained — the van, the noise, the hallway — not the client saying your work was wrong. Change how you show up so it doesn’t land on them again.
Say what you’ll do differently. Don’t argue with the neighbor in the text.