Offshift

Client messages you can copy

Library

They aren’t ready when you arrive

They’re home. You’re on time. The rooms, kids, or mess aren’t ready. This isn’t an empty house, and it isn’t you showing up early.

You’re at the booked time. Wait, or say how long you can stay.

Wait in the car

They’re scrambling. You don’t come in until they say.

I’m here at 10 as booked. Looks like you need a few more minutes. I’ll wait in the car. Text when I should come in.

Start when they say

The visit may run short. That’s fine. You don’t make it their emergency.

Hi Alex — I’m at the door. I can see you’re still getting set. No problem. I’ll start when you say, even if that eats into the visit.

Rooms aren’t clear

You can wait a little. You can’t wait the whole slot.

I arrived on time and the rooms we planned aren’t clear yet. I can wait 15 minutes, then I have to go to the next job. Your call.