A sub, same time
The visit still happens. You’re not the one on site.
Hi Jordan — I can’t be there Thursday. Chris will do the visit instead. Same time, same list. I’ll still be the one you text if anything looks off.
Client messages you can copy
A helper or a sub will be at the door, not you — or not only you. Say who, and that they can still text you. This is not a cancellation.
Use a generic first name for the other person. It is a stand-in.