Landlord
You still update the person on site.
Hi Jordan — I’ll send the invoice to your landlord as you asked. I’ll still text you when the work is done.
Someone else is paying
The person in the house isn’t the person on the bill — parent, landlord, or a gift. Confirm where the invoice goes. This isn’t a payment received, and it isn’t a declined card.
Names like Alex and Jordan are stand-ins. Put the real payer on the invoice.
A parent is paying
Their email on the bill, not the student’s.
If a parent is paying, have them use the same link. I’ll put their email on the bill so it doesn’t hit yours.
It’s a gift
The recipient doesn’t pay. The other person does.
Got it — this visit is a gift. I’ll invoice Alex, not you. You don’t need to do anything on payment.