They need to cancel

They’re the ones calling it off. Confirm you heard them and that you won’t show up. Don’t turn it into your own cancel, and don’t offer two new times in the same text.

Name the visit they’re dropping. Don’t rebuild the calendar here.

Got it — I’ll take tomorrow off my calendar. No charge. Text when you want to book again.

Hi Jordan — I saw you need to cancel Thursday. Consider it cancelled on my side. I won’t come by.

Thanks for the heads-up. I’ll skip today’s visit. The slot is open; I won’t hold it unless you ask.